Carousel Industries prides itself on industry leadership and consistently offering quality services. In an effort to bolster its expertise in two key areas – service 
delivery and unified communications – the company recently brought in two executives with a world of IT industry experience.
In December, Carousel announced the hiring of Richard Losey as vice president of services. CRN included the hire in its roundup of “notable IT executive moves” for the month:
VAR500 power Carousel Industries spent much of the past two years bulking up via acquisition, and also adding to its executive team. In late December, Carousel grabbed another channel veteran, Richard Losey, who joined the VAR as vice president of services and will focus on Carousel’s expanding managed, hosted and cloud services businesses. Losey, who reports to Carousel CEO Jeff Gardner, is a 23-year industry veteran and was most recently at SAIC, where he spent 16 of those years.
In a statement, Gardner explained Losey’s new role this way:
“As leader of our services team, Rick will help us streamline our processes and procedures to make it even easier for our customers to get the high level of service they have come to expect from Carousel.”
Losey will oversee all aspects of Carousel’s customer support, maintenance, managed services and installation business.
To spearhead Carousel’s growing Unified Communications business, the company last week announced another new hire. As CRN reports:
VAR500 staple Carousel Industries said this week it had hired Ed Wadbrook, the former director of Avaya’s Aura product group and a well-known unified communications executive, to a new role as vice president, applications and collaborative solutions … Wadbrook was principal and founder at UC Advisors Group in 2011, but is known in the channel for the two years he spent at Avaya, where as senior director, unified communications, he headed up product management for Avaya Aura, the company’s virtualized UC platform. He was also co-lead at Avaya for the product management integration of Nortel’s UC products following Avaya’s acquisition of Nortel’s former enterprise business unit in 2009.
Avaya, of course, is a key Carousel partner, so there’s great synergy in the Wadbrook hire. In a statement, Dan Whalen, Vice President of Engineering for Carousel, described his new role this way:
“Ed will work to develop new solutions that complement and extend the UC Solutions we currently build for our customers. His extended experience with communications-based solutions span all the critical application areas, Voice, Video, Data, Collaboration and Managed Services. That expertise will help to drive Carousel’s success in the UC space.”
We welcome Losey and Wadbrook to the Carousel family. Hopefully we’ll get a chance to speak with them and bring that expertise to Carousel Connect soon.
