May 17, 2012

3 Enterprise Video Trends, from the Polycom Systems Integrator of the Year

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Carousel has long been a partner with Polycom, implementing its audio and videoconferencing systems for our customers. So it was gratifying to be recognized as System Integrator of the Year in North America at Polycom’s TEAM Polycom Partner Awards in Orlando earlier this month.   Carousel has also been named a Platinum Level Polycom Choice Partner, a designation that shows we’ve made the investments in technical expertise and go-to-market capabilities required to address the complex needs of today’s UC customers. Dan Hofferty, Carousel’s national sales director for visual communications, is at the front lines of some of the most exciting work… Continue Reading ›

Picked Up Pieces from the Show Floor at Enterprise Connect

Looks like businesses are done kicking the unified communications tires and taking action

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For those who couldn’t attend the recent Enterprise Connect event in Orlando, we wanted to get a sense for what the buzz was at the show so we talked to Jason Aubee, who is Principal, Strategic Consulting Services for Carousel Industries. This was Aubee’s third time attending Enterprise Connect so he offered some perspective on how this year’s event compared to the others he attended. Attendance Up, at Least on Paper For one thing, attendance was up this year from both the sponsor and attendee perspectives, Aubee said. “That means more people are interested in what’s going on and thinking… Continue Reading ›

Heading to Enterprise Connect? Connect with Carousel

enterprise-connect-fbbanner

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If learning more about unified communications has been on your IT to-do list, you’d do well to make it down to Orlando later this month to Enterprise Connect, “the leading conference and exposition on enterprise communications and collaboration,” as it’s billed – and with good reason. As an industry leader, Carousel Industries will be highly visible at the event, to be held March 26 – 28, showing off both our products and our people. Four Stations on Virtualization, Video and More We’ll be offering four stations, each featuring a different technology.  We’ll demonstrate our UC and virtual desktop technology in… Continue Reading ›

With Infrastructure in Place, Mobile Video is Poised for Takeoff

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We are at an inflection point with respect to the use of video in the enterprise where people have grown comfortable enough with the technology that creativity will now kick in and unleash new applications that take advantage of video-capable mobile devices. So says Surendra Arora, vice president of business development for Polycom’s mobility initiatives, in this insightful podcast for Carousel Connect. “Everybody is now comfortable with video. We’re comfortable with posting and seeing things on video. The support infrastructure has caught up,” he says. “You’ve got a perfect storm of devices, of network capability and software capability that combines… Continue Reading ›

Adding Video to UC Platforms Brings Many Business Benefits

video on smartphone

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If you’ve got kids and an iPhone, you’re probably on board with the idea that video is now mainstream. While kids like to snap photos, they love to play with the video camera on the device, endlessly recording each other doing pretty much anything and watching it with fervor. They are far from alone, of course. Consider that more than 800 million unique users visitYouTube every month. As of May 2011, 71 percent of adult Americans were using the Internet to view video information, according to the Pew Internet & American Life Project. And it’s not just kids using those… Continue Reading ›

BurstPoint Helps Bring Sports and Family to Faraway Troops

Burstpoint-Jumbotron

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Score two for Carousel Industries’ partner BurstPoint Networks. BurstPoint, an industry-leader providing a unique Video Communications Platform, played a crucial role in two recent sporting events that brought U.S. troops stationed in Afghanistan closer to not only their families back home but to the sports teams they love. In partnership with the USO and TD Garden, home of the Boston Celtics and Boston Bruins, BurstPoint participated in an innovative program that enabled troops in Afghanistan to not only watch live games but meet team officials and family members via videoconference. On Nov. 15 of last year, family members of Massachusetts… Continue Reading ›

The Red Sox and Carousel Industries: Great Teammates

Fenway-in-winter

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I recently had the opportunity to do something I’ve always dreamed of doing. Walk up to home plate at Fenway Park and imagine myself blasting a shot over the Green Monster. (Note: It’s further than you think!) I had this rare experience when I was able to join Bob Harkins, Vice President at Carousel Industries, as we visited with Steve Conley, the Director of IT for the Red Sox in his Fenway Park offices. Carousel has been working closely with the Red Sox since 2003, when as Steve explained it, “We had a Centrex/Hybrid phone system running our call center… Continue Reading ›

Managed Services Benefits: Supporting Overtaxed IT Teams Where it Makes Sense

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The idea of managed services has been around for decades in IT, as companies sought help in running their data networks, desktops and servers. However, things are changing quickly these days with respect to managed services as more companies are looking for highly targeted help with technologies including unified communications (UC), particularly voice over IP (VoIP), video and wireless, all of which are increasingly becoming as important as the data networks that we all take for granted. “All these IT teams over the last decade have been bombarded,” says Mark Damphousse, Director of Managed Services for Carousel Industries. “As budgets… Continue Reading ›

Video on the Go: 3 Tips for Supporting Mobile Video

mobile-video-conferencing

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Tablet computers are entering the workplace at a furious pace, as employees who use the devices at home look to bring the same level of convenience and productivity to work. That is creating something of a challenge for IT folks, who must ensure they get the same experience in the workplace as they do at home. The issue really comes to a head with respect to video, says Dan Hofferty, national sales manager for visual communications for Carousel Industries. “If you have the ability to do video from your mobile tablet, then you can use it almost as you would… Continue Reading ›

The Future is Now: Always-on Video Stands Ready to Connect Remote Workers

cone-of-silence

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Video communications is coming of age in a world of mobility, remote workers and cross-office collaboration.  Organizations are looking at video as a strategic opportunity and more and more as an imperative in a business landscape with flexible borders.  While video conferencing systems have long been in place that enable workers in different offices to see and hear one another, some organizations are now taking things to another level.  One trend we’re keeping an eye on is video systems that are always on.  MIT has one called a wormhole and a startup in San Francisco called AppMakr has a system… Continue Reading ›