May 17, 2012

3 Enterprise Video Trends, from the Polycom Systems Integrator of the Year

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Carousel has long been a partner with Polycom, implementing its audio and videoconferencing systems for our customers. So it was gratifying to be recognized as System Integrator of the Year in North America at Polycom’s TEAM Polycom Partner Awards in Orlando earlier this month.   Carousel has also been named a Platinum Level Polycom Choice Partner, a designation that shows we’ve made the investments in technical expertise and go-to-market capabilities required to address the complex needs of today’s UC customers. Dan Hofferty, Carousel’s national sales director for visual communications, is at the front lines of some of the most exciting work… Continue Reading ›

With Infrastructure in Place, Mobile Video is Poised for Takeoff

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We are at an inflection point with respect to the use of video in the enterprise where people have grown comfortable enough with the technology that creativity will now kick in and unleash new applications that take advantage of video-capable mobile devices. So says Surendra Arora, vice president of business development for Polycom’s mobility initiatives, in this insightful podcast for Carousel Connect. “Everybody is now comfortable with video. We’re comfortable with posting and seeing things on video. The support infrastructure has caught up,” he says. “You’ve got a perfect storm of devices, of network capability and software capability that combines… Continue Reading ›

BurstPoint Helps Bring Sports and Family to Faraway Troops

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Score two for Carousel Industries’ partner BurstPoint Networks. BurstPoint, an industry-leader providing a unique Video Communications Platform, played a crucial role in two recent sporting events that brought U.S. troops stationed in Afghanistan closer to not only their families back home but to the sports teams they love. In partnership with the USO and TD Garden, home of the Boston Celtics and Boston Bruins, BurstPoint participated in an innovative program that enabled troops in Afghanistan to not only watch live games but meet team officials and family members via videoconference. On Nov. 15 of last year, family members of Massachusetts… Continue Reading ›

Avaya Gives the iPad Flare! Watch the Overview Video

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Carousel’s partner, Avaya, today announced the availability of Avaya Flare® Communicator for iPad tablets. Avaya Flare Communicator broadens the next-generation user experience of the Avaya Flare Experience currently delivered on the Avaya Desktop Video Device, to include the market-leading consumer tablet. Avaya Flare Communicator provides mobile workers with secure, next-generation, unified communications and collaboration capabilities over both Wi-fi and 3G networks. Summing up the launch, Avaya explains what users can expect: Avaya launches secure, next-generation mobile collaboration for consumer devices with Apple iPad application – now available through Apple App Store Avaya Flare Communicator enables enterprise-class voice, instant messaging, presence… Continue Reading ›

Video on the Go: 3 Tips for Supporting Mobile Video

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Tablet computers are entering the workplace at a furious pace, as employees who use the devices at home look to bring the same level of convenience and productivity to work. That is creating something of a challenge for IT folks, who must ensure they get the same experience in the workplace as they do at home. The issue really comes to a head with respect to video, says Dan Hofferty, national sales manager for visual communications for Carousel Industries. “If you have the ability to do video from your mobile tablet, then you can use it almost as you would… Continue Reading ›

Jabra Podcast Interview: In a Unified Communications World, Voice is Still King

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Imagine you’re viewing a webcast and the presenter runs into a glitch that prevents him from advancing to the next slide for a few seconds. No big deal, we’ve all seen that lots of times, right? You don’t give it a second thought. But what if the audio keeps cutting out, so you’re missing a few words every 30 seconds or so? That you can’t handle; it touches a primal annoyance button deep inside you. If it keeps up you’ll likely click on the X and be done with the whole thing. Such is the power of voice communications, even… Continue Reading ›

Digital signage benefits lead to strong projected industry growth

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If you think of digital signage as simple things like the text display that scrolls across a screen as you’re pumping gas telling you to come inside and grab a coffee for only 99 cents, you’re missing the bigger picture. While such retail applications are a staple of digital signage, the technology has grown up over the last few years to include all kinds of content delivered to nearly any type of device you can imagine. Today, digital signage can include text, images or video delivered to virtually any electronic display, from an iPhone to the massive screen in Times… Continue Reading ›