May 17, 2012

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BYOD Drives Need for Context-aware Security and Consolidated Management: Aruba Networks Podcast

May 16, 2012 By Editor Leave a Comment

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In seemingly the blink of an eye, we’ve witnessed an evolution from employees carrying almost nothing but Blackberry’s to the bring your own device era, driven by iPhones, iPads, Androids, Windows phones and all manner of computing and communication devices. In the midst of it all is Carousel Industries’ partner Aruba Networks, which builds the wired and wireless networking components and tools that make BYOD possible. To check the pulse of the BYOD movement, we checked in with Robert Fenstermacher, director of product and solutions marketing at Aruba, who brought us up to speed in this information-packed podcast. 4 Steps… Continue Reading ›

Filed Under: BYOD, Podcasts Tagged With: , , , , , , , , , , ,

3 Enterprise Video Trends, from the Polycom Systems Integrator of the Year

April 19, 2012 By Editor Leave a Comment

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Carousel has long been a partner with Polycom, implementing its audio and videoconferencing systems for our customers. So it was gratifying to be recognized as System Integrator of the Year in North America at Polycom’s TEAM Polycom Partner Awards in Orlando earlier this month.   Carousel has also been named a Platinum Level Polycom Choice Partner, a designation that shows we’ve made the investments in technical expertise and go-to-market capabilities required to address the complex needs of today’s UC customers. Dan Hofferty, Carousel’s national sales director for visual communications, is at the front lines of some of the most exciting work… Continue Reading ›

Filed Under: Industry Trends and News, Managed Services, Visual Communications Tagged With: , , , , , ,

Picked Up Pieces from the Show Floor at Enterprise Connect

April 12, 2012 By Editor Leave a Comment
Looks like businesses are done kicking the unified communications tires and taking action

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For those who couldn’t attend the recent Enterprise Connect event in Orlando, we wanted to get a sense for what the buzz was at the show so we talked to Jason Aubee, who is Principal, Strategic Consulting Services for Carousel Industries. This was Aubee’s third time attending Enterprise Connect so he offered some perspective on how this year’s event compared to the others he attended. Attendance Up, at Least on Paper For one thing, attendance was up this year from both the sponsor and attendee perspectives, Aubee said. “That means more people are interested in what’s going on and thinking… Continue Reading ›

Filed Under: Carousel Industries News, Desktop Virtualization, Industry Trends and News, Unified Communications, Virtualization, Visual Communications Tagged With: , , , , , , ,

The Magic Question

February 23, 2012 By Tracy Wadsworth 1 Comment
The Magic Question in Technology Sales

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I am often asked by the Account Executives I support, “Since you were a customer for so long, how would you respond to this offer?” Not to sound existential, but I typically respond with another question. There is no silver bullet question, but this one is pretty close and is deceptively simple. This “magic question” simultaneously focuses and broadens the conversation for ourselves and the customer. At a minimum, it elevates the conversation from a granular discussion of bits and bytes to one of high level business strategy. This article examines the “magic question,” its ramifications, and how the answers –… Continue Reading ›

Filed Under: Carousel Industries News, Industry Trends and News Tagged With: , ,

Effective Security Breach Response Takes Planning and Testing

February 14, 2012 By Editor Leave a Comment
IT Security Breach Response

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IT Security breaches are in the news seemingly every day, at companies both large and small. (For evidence, look no further than our own monthly security breach roundups, such as this one and this one.) No company is immune from a potential security breach, so no company should be without a sound breach response plan. “It’s a little like a fire evacuation plan,” says Thorsten Behrens, lead IT security architect for Carousel Industries. “Don’t figure it out when the building’s on fire; do it beforehand.” We talked to Behrens to learn what a good security breach response plan should look… Continue Reading ›

Filed Under: security Tagged With: , , , , , ,

Facing the Top Challenges Confronting IT: Avaya Podcast

February 6, 2012 By Editor Leave a Comment

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As a leading vendor that supplies infrastructure and tools to help customers address business requirements around voice, data and unified communications, Avaya sees first-hand the biggest challenges companies are facing. But it also knows how to address them. In this information packed podcast, we caught up with Steven Bandrowczak, Vice President of Global Accounts at Avaya, to get his thoughts on what he sees as the most vexing IT challenges of the day. 3 Biggest Challenges Facing IT Without hesitation, Bandrowczak cites the bring your own device phenomenon as the # 1 trend, “in every industry, every size segment, every… Continue Reading ›

Filed Under: Contact Center, Industry Trends and News, Mobility, Network, Network Architecture, Podcasts, Social Media, Unified Communications Tagged With: , , , , , , , , ,

Security Breach Roundup: Anonymous Strikes Again

December 28, 2011 By Editor Leave a Comment
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For our final security breach roundup of 2011 we’ve got two breaches involving charitable giving and another involving the credit card industry. We’ll wrap up with some numbers and highlights of the year’s biggest security breaches. Robin Hood-like Hackers Breach Security Company Site In an attack reminiscent of the breach of the security firm RSA earlier this year, the hacker group Anonymous is claiming responsibility for a breach of the website of Stratfor Global Intelligence, a company that provides strategic intelligence on global business, economic, security and geopolitical affairs. Their intent, according to a story in The New York Times,… Continue Reading ›

Filed Under: General, Industry Trends and News, security Tagged With: , , , , ,

Some Trends and Innovations to Carry Us Through 2012

December 27, 2011 By Editor Leave a Comment
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Around this time of year, we love reading all the “best of” and “worst of” lists recounting the past 12 months, along with the predictions of what’s to come. This week we stumbled on a good piece at Smartplanet.com highlighting “10 game-changing business innovations for 2012.” While all 10 of the technologies listed bear watching, we think the following four are particularly interesting and, for the most part, especially relevant to our IT audience. Cloud Computing Accelerates As the Smartplanet post points out: Thanks to the availability of powerful and low-cost on-demand technologies, innovators now have access to computing and… Continue Reading ›

Filed Under: General, Industry Trends and News, Mobility, Smartphone, Telephony Tagged With: , , , , , ,

4 Questions to Ask When Selecting a Managed Service Provider

November 10, 2011 By Editor Leave a Comment
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Everyone needs help from others from time to time and IT shops are no different, which is why they routinely hire managed service providers to take over certain tasks. We’ve covered the benefits of hiring an MSP previously, including reducing the amount of time spentfighting fires, lower costs, more timely patches and updates, improved security and increased uptime. But realizing some or all of those benefits requires that you hire an MSP that’s a good fit for your company. Following are 4 key questions to ask as you’re making your choice. Questions for Managed Service Providers (MSPs) 1. Does the… Continue Reading ›

Filed Under: Managed Services Tagged With: , , , ,

Gartner Outlines its Top 10 Strategic Technologies for 2011

October 26, 2011 By Editor Leave a Comment
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At Gartner Symposium ITxpo last week in Orlando, Gartner presented its annual list of Top 10 Strategic Technologies, which it defines as technologies that will have a “significant and disruptive impact on IT or the business within the next three years.” Perhaps the biggest surprise on the list was that cloud computing barely made it, coming in at number 10. It’s not for lack of hype, said David Clearley, VP and Gartner Fellow, as “cloud” is still the most-searched term on the Gartner web site. But companies are all starting to build it into their strategies. Let’s look at the… Continue Reading ›

Filed Under: Industry Trends and News Tagged With: , , , , ,
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