Carousel has long been a partner with Polycom, implementing its audio and videoconferencing systems for our customers. So it was gratifying to be recognized as System Integrator of the Year in North America at Polycom’s TEAM Polycom Partner Awards in Orlando earlier this month. Carousel has also been named a Platinum Level Polycom Choice Partner, a designation that shows we’ve made the investments in technical expertise and go-to-market capabilities required to address the complex needs of today’s UC customers. Dan Hofferty, Carousel’s national sales director for visual communications, is at the front lines of some of the most exciting work… Continue Reading ›
3 Enterprise Video Trends, from the Polycom Systems Integrator of the Year
April 19, 2012 By Leave a Comment
Picked Up Pieces from the Show Floor at Enterprise Connect
April 12, 2012 By Leave a Comment
For those who couldn’t attend the recent Enterprise Connect event in Orlando, we wanted to get a sense for what the buzz was at the show so we talked to Jason Aubee, who is Principal, Strategic Consulting Services for Carousel Industries. This was Aubee’s third time attending Enterprise Connect so he offered some perspective on how this year’s event compared to the others he attended. Attendance Up, at Least on Paper For one thing, attendance was up this year from both the sponsor and attendee perspectives, Aubee said. “That means more people are interested in what’s going on and thinking… Continue Reading ›
With Infrastructure in Place, Mobile Video is Poised for Takeoff
March 12, 2012 By Leave a Comment
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We are at an inflection point with respect to the use of video in the enterprise where people have grown comfortable enough with the technology that creativity will now kick in and unleash new applications that take advantage of video-capable mobile devices. So says Surendra Arora, vice president of business development for Polycom’s mobility initiatives, in this insightful podcast for Carousel Connect. “Everybody is now comfortable with video. We’re comfortable with posting and seeing things on video. The support infrastructure has caught up,” he says. “You’ve got a perfect storm of devices, of network capability and software capability that combines… Continue Reading ›
Adding Video to UC Platforms Brings Many Business Benefits
March 8, 2012 By 1 Comment
If you’ve got kids and an iPhone, you’re probably on board with the idea that video is now mainstream. While kids like to snap photos, they love to play with the video camera on the device, endlessly recording each other doing pretty much anything and watching it with fervor. They are far from alone, of course. Consider that more than 800 million unique users visitYouTube every month. As of May 2011, 71 percent of adult Americans were using the Internet to view video information, according to the Pew Internet & American Life Project. And it’s not just kids using those… Continue Reading ›
BurstPoint Helps Bring Sports and Family to Faraway Troops
February 17, 2012 By Leave a Comment
Score two for Carousel Industries’ partner BurstPoint Networks. BurstPoint, an industry-leader providing a unique Video Communications Platform, played a crucial role in two recent sporting events that brought U.S. troops stationed in Afghanistan closer to not only their families back home but to the sports teams they love. In partnership with the USO and TD Garden, home of the Boston Celtics and Boston Bruins, BurstPoint participated in an innovative program that enabled troops in Afghanistan to not only watch live games but meet team officials and family members via videoconference. On Nov. 15 of last year, family members of Massachusetts… Continue Reading ›
The Red Sox and Carousel Industries: Great Teammates
February 7, 2012 By Leave a Comment
I recently had the opportunity to do something I’ve always dreamed of doing. Walk up to home plate at Fenway Park and imagine myself blasting a shot over the Green Monster. (Note: It’s further than you think!) I had this rare experience when I was able to join Bob Harkins, Vice President at Carousel Industries, as we visited with Steve Conley, the Director of IT for the Red Sox in his Fenway Park offices. Carousel has been working closely with the Red Sox since 2003, when as Steve explained it, “We had a Centrex/Hybrid phone system running our call center… Continue Reading ›
Avaya Gives the iPad Flare! Watch the Overview Video
January 26, 2012 By Leave a Comment
Carousel’s partner, Avaya, today announced the availability of Avaya Flare® Communicator for iPad tablets. Avaya Flare Communicator broadens the next-generation user experience of the Avaya Flare Experience currently delivered on the Avaya Desktop Video Device, to include the market-leading consumer tablet. Avaya Flare Communicator provides mobile workers with secure, next-generation, unified communications and collaboration capabilities over both Wi-fi and 3G networks. Summing up the launch, Avaya explains what users can expect: Avaya launches secure, next-generation mobile collaboration for consumer devices with Apple iPad application – now available through Apple App Store Avaya Flare Communicator enables enterprise-class voice, instant messaging, presence… Continue Reading ›
Video on the Go: 3 Tips for Supporting Mobile Video
November 23, 2011 By Leave a Comment
Tablet computers are entering the workplace at a furious pace, as employees who use the devices at home look to bring the same level of convenience and productivity to work. That is creating something of a challenge for IT folks, who must ensure they get the same experience in the workplace as they do at home. The issue really comes to a head with respect to video, says Dan Hofferty, national sales manager for visual communications for Carousel Industries. “If you have the ability to do video from your mobile tablet, then you can use it almost as you would… Continue Reading ›
The Future is Now: Always-on Video Stands Ready to Connect Remote Workers
October 7, 2011 By 1 Comment
Video communications is coming of age in a world of mobility, remote workers and cross-office collaboration. Organizations are looking at video as a strategic opportunity and more and more as an imperative in a business landscape with flexible borders. While video conferencing systems have long been in place that enable workers in different offices to see and hear one another, some organizations are now taking things to another level. One trend we’re keeping an eye on is video systems that are always on. MIT has one called a wormhole and a startup in San Francisco called AppMakr has a system… Continue Reading ›
Five (plus Fifty) Ways Companies Use Video to Add Value
September 22, 2011 By Leave a Comment
If it’s true that a picture is worth a thousand words, then a moving picture combined with audio and data is quite a powerful thing indeed. That’s the thinking at Burstpoint Networks, a Carousel Industries partner whose video communications platform that makes it simple for companies to send video from practically any source to nearly any end device, either live or on-demand. However, to truly take advantage of a platform as powerful as Burstpoint’s, companies need to have video content to leverage. To learn about some of the ways companies are deriving value from video communications we talked with David… Continue Reading ›
